Service Terms and Conditions
The Mam Language Line subscription provides 120 minutes of interpretation credit per month for a fee of $300 USD per month.
Any usage exceeding the 120-minute credit will be charged at a preferred rate of $2 USD per additional minute.
This service is available exclusively for phone-based interpretation.
If video interpretation is required, it must be requested in advance and will incur an additional fee, which will be communicated before the service is provided.
The monthly subscription fee of $300 USD is billed in advance at the start of each billing cycle.
Minutes exceeding the 120-minute credit will be charged at the end of the billing cycle based on actual usage.
The 120-minute credit is valid only for the billing cycle in which it is issued and does not roll over to subsequent months.
Unused minutes expire at the end of each billing period and cannot be refunded or credited towards future billing cycles.
Subscribers who exceed their monthly credit will automatically unlock the preferred rate of $2 USD per additional minute.
Overages will be calculated and billed in the invoice for the following month.
The Mam Language Line is intended for professional use in legal and case-related matters.
Abuse or misuse of the service, including but not limited to using the line for non-professional purposes, may result in termination of the subscription without refund.
The Mam Language Line service is subject to interpreter availability. While we strive to ensure consistent service, there may be occasional delays due to high demand or unforeseen technical issues.
In the event of technical difficulties that prevent you from using the service, we will work to resolve the issue promptly, but no refunds or additional credits will be issued for downtime.
Courtpals reserves the right to deny or terminate the Mam Language Line subscription for any client who violates these Terms and Conditions or for reasons deemed necessary to protect the integrity of the service.