Service Terms and Conditions
Our declaration-taking services are available in over 80 languages.
Certain rare or in-demand languages may incur additional fees. Please consult our Sales Department for a specific quote before purchasing.
Once the final declaration is delivered, you have 7 business days to request any changes or edits at no additional cost.
After the 7-business-day period, any further revisions will be billed at an hourly rate, based on the complexity of the requested changes.
The initial price for the declaration includes unlimited drafting hours of the Declarations Team with your client until its completion. It does not depend on the actual number of hours we invest.
Prices are subject to change at any time during the year. In the event of a price adjustment, we will provide our clients with advance notice.
Delivery times depend heavily on the availability and cooperation of your declarants. If your declarants are not readily available for interviews, data collection, or calls, delays are likely.
It is the attorney's responsibility to ensure that the declarant is informed of the need to be available for our calls and data requests.
For expedited (rush) cases, we cannot deliver completed declarations in fewer than 25 days under any circumstances.
For declarations that require translation, the turnaround time may exceed the standard 45 calendar-day period. Delays may occur due to the complexity of the translation or the availability of specialized translators.
Under no circumstances will early drafts be sent before the estimated final delivery date. Please refrain from requesting early drafts or considering declarations that need to be received before 45 days for normal purchases and before 28 days for expedite cases.
The Declaration-Taking Team at Courtpals will not send any early drafts before the agreed final delivery date, neither for court preparation nor for any other purpose.
The Declaration-Taking Team at Courtpals does NOT function as an in-house declaration writer for any law firm, therefore, the Declaration-Taking Team will not provide drafts upon request as an employee would. If a firm requires such flexibility, they may opt to use our Employer of Record service instead.
All general terms stated in this Agreement apply to any personalized declaration plans, including those related to confidentiality, delivery timelines, and client cooperation.
Please note that no refunds will be issued once a Declaration has been requested, or if more than seven (7) calendar days have passed since the payment was made—whichever occurs first.
Any plan that includes less than two requests per month will not have any type of rollover.
If the client cancels their plan or no declarations are requested within the plan timeframe, any remaining declarations will remain available for request for up to three (3) months after cancellation. After this period, unused declarations will expire and will no longer be redeemable.
Courtpals reserves the right to deny services to any law firm or individual attorney for any reason we deem necessary to protect our company's and employee's interests and integrity.
All declarations are prepared by professionals skilled in declaration drafting, with a final review by an immigration attorney to ensure compliance, accuracy, and suitability.
Courtpals is not a law firm and does not represent clients in any legal capacity. We do not interfere with any attorney-client relationships.
Our role is limited to assisting in the preparation of declarations and related support services. The ultimate legal responsibility and strategy remain with the hiring attorney and their clients.