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✍🏻​ Full Name: Jose Eduardo Hernandez

📍​ Current Location: Cancun, Mexico

​🗣️​ Languages Spoken: Spanish & English

From Expert: Short Analysis of the candidate’s resume, tests, expertise, and initial interview.

Eduardo Hernández is a bilingual executive-support specialist with 8 + years of experience spanning inside sales, complex travel coordination and, most recently, high-stakes C-suite assistance. Having simultaneously supported multiple founders across four distinct industries, he’s mastered the art of juggling time-zone-dense calendars, inbox triage and confidential stakeholder communications

    • Eduardo has spent the last three years supporting C-level leaders in four different industries—private investigation, interior design, chiropractic care and fashion—while juggling conflicting time zones, priorities and personalities with zero missed deadlines.

    • His background in inside sales and high-touch travel coordination means he’s as comfortable negotiating with vendors or reconciling invoices as he is screening inboxes and gate-keeping calendars.

    • Fluent in both English and Spanish, he bridges communication gaps and protects sensitive data with proven discretion, giving busy executives a truly turnkey right hand.

    • Simultaneously supported up to 5 executives at Wing Assistant while maintaining 100 % on-time meeting logistics and inbox response SLAs.

    • Introduced a calendar-tagging system that cut double-bookings to zero and shortened scheduling cycles by two business days.

    • At Amstar DMC, surpassed monthly upsell targets for three consecutive quarters, directly influencing team quota attainment.

    • Promoted to Senior Travel Associate within 12 months at Wisest Travel for exceptional customer-satisfaction scores.

    • Computer Systems Technology (in progress) – UTEL University

    • High School Diploma – Colegio de Bachilleres

    • Continuous professional training in CRM administration, customer-experience strategy and remote collaboration best practices.

    • Meticulous attention to detail & task prioritisation

    • Calm, solutions-first communication style—phone, email or chat

    • High confidentiality quotient; accustomed to HIPAA-adjacent data protocols

    • Client-satisfaction mindset honed through 8 years of customer-facing roles

    • Natural team motivator and peer trainer, with experience onboarding new hires.

    • CRMs & collaboration: Slack, Discord, Freshdesk, HubSpot-style ticketing

    • Productivity: Microsoft Office Suite (advanced Excel & PowerPoint)

    • Data & research: Google Workspace, web-scraping basics, spreadsheet modelling

    • Social-media know-how for light content scheduling and community response.

  • Eduardo aims to evolve from tactical support to strategic partner, leveraging automation and data analytics to anticipate executive needs, streamline cross-department workflows and free leadership to focus on growth initiatives.

    • Available to start working immediately